Box and Slack enhance partnership with introduction of Box AI integration in Slack

Box, Inc., the premier Intelligent Content Cloud, and Slack, a Salesforce company renowned for its AI-driven work operating system, have announced a substantial expansion of their partnership. This enhanced collaboration brings advanced AI capabilities to enterprise content, revolutionizing how organizations operate. Starting today, joint customers can access unlimited Box AI queries directly within Slack, enabling users to ask critical questions and gain timely insights from Box files seamlessly in their existing workspace. The companies have also introduced several new features to their integration, including dynamic, secure file previews of Box content in Slack, enhanced workflow automation between the two platforms, and more.

Aaron Levie, Co-Founder and CEO of Box mentioned that enterprises today are increasingly aware of AI’s potential to unlock valuable insights hidden within their content. Thousands of customers are already using Box and Slack together to facilitate document sharing and collaboration across both platforms, while maintaining a single, secure source of truth. With this expanded partnership, we are extending that seamless interoperability and ease of use into the realm of AI. Whether you’re working on customer presentations, legal contracts, budget spreadsheets, or other files, you can now harness Box AI to extract insights and answers without leaving your Slack environment. It’s never been easier to integrate secure, enterprise-grade AI into your workflow.

The world’s largest and most complex enterprises rely on Slack to unify people, projects, data, knowledge, and culture within a single conversational interface. Now, with Box AI, companies can intelligently extract insights from their most critical business content directly within their workflow mentioned Denise Dresser, CEO of Slack. He also mentioned that the enhanced integration with Box simplifies how enterprises consolidate files across their organization and take action to drive crucial business outcomes. 

In today’s fast-paced work environment, companies need to access powerful tools, AI agents, and applications where their work is already taking place. Slack’s conversational interface and extensible platform, which integrates with over 2,600 third-party applications, allow employees to connect their key business processes within their existing workflow. Users can now interact with and search their enterprise content within the flow of work, customised to the specific requirements of their team, thanks to the integration of Box’s Intelligent Content Cloud with Slack.

It has been highlighted by Metrigy’s research that team collaboration is increasingly becoming the central hub for work. A more streamlined way to manage work in one central location is provided to customers through the integration of Slack with Box. Valuable insights from content are offered by this integration, leveraging AI, all within a single user interface, while ensuring that security and compliance requirements are met.

Box AI is able to provide advanced large language models that can analyse and generate insights from essential business information without the need for additional training. Through the integration of Box AI with Slack, Enterprise Plus clients now have the ability to conduct an infinite number of AI queries and extract important insights from Box files right within Slack channels and threads. This streamlines workflows that are connected to content and increases productivity.