Einstein Automate Flow Playbook


Automation and streamlining work have never been more relevant. In a changing world, finding new ways to work is essential, and there is a real need to go digital, fast. Automation helps your business succeed in its digital transformation both for employees and customers alike. This is where Salesforce’s end-to-end workflow automation solution, Einstein Automate, comes in. Einstein Automate combines the power of business process automation, easy integration, and prebuilt industry process libraries so companies can build intelligent workflows with data from across any system.

At the core of an intelligent workflow is the ability to map out business rules and automate actions. From the simple to the complex, Salesforce Flow can help you eliminate repetitive tasks such as updating a case to closed if there’s no action after five days, or using guided, end-to-end workflow apps to revamp your manual processes. Streamlined experiences like replacing PDF forms with customer-facing online applications can unleash transformative customer and employee interactions. Flow helps teams focus on delivering value, improving productivity at work, and providing new customer experiences fast.

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