The 2021-22 report shares Omdia’s vision of what an AIOps solution should currently deliver as well as areas expected to evolve.

Splunk was the only AIOps solution to score 100% for solution breadth.

Omdia defines AIOps as the overarching technology that can bring all the management practices (observability, rapid mitigation, augmented decision making, self-healing, auto-scaling, etc.) in IT together. Omdia Universe: Selecting an AIOps Solution, 2021–22. focused on ten key areas including:

  • Performance monitoring
  • Security operations
  • Analytics and alerting
  • Data management
  • Compliance and privacy

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