In 2020, virtually all industries, from retail and manufacturing to finance and hospitality, shifted how they do business, with a focus on digital maturity coming into sharp relief in the wake of COVID-19. The following report describes how digital transformation initiatives evolved throughout the year, as well as where they’re headed in the years to come. This report is based on Google Cloud’s Apigee API Management Platform usage data between September 2019 and September 2020, Apigee customer case studies, and analysis of several third-party surveys conducted with technology leaders from enterprises with 1,500 or more employees, across the United States, United Kingdom, Germany, France, South Korea, Indonesia, Australia, and New Zealand.
“How APIs Powered Enterprise Digital Transformation in 2020” explains why Application Programming Interfaces, or APIs, are central to enterprises’ needs and digital transformation efforts. This report provides an overview of key technology trends, identifies important shifts in the role of APIs in digital transformation initiatives, and investigates factors that contribute to building successful digital platforms. It also explores enterprises’ intentions for IT investment, the changing market for the API-first digital economy, and how enterprises can build or participate effectively in digital ecosystems.
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