COVID-19 restrictions and protocols have accelerated the need to transition to real-time customer and staff communication. Ensuring safety along each step of the customer journey is the new imperative. Restaurants are reimagining their operations, introducing increased health and sanitation standards and seeking innovative ways to deliver unrivaled service while limiting face-to-face interactions.
Medallia Zingle can play a crucial role in allowing restaurants and their teams to provide a superior in-restaurant dining experience for each customer, listen for feedback pulses across the customer journey, and take action, in the moment
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