Cloud Tiering

The Future of Community Banks


Community banks form the heart of the U.S. financial system and provide traditional financial services to businesses, families, and individuals exactly where they are needed. With decisions made locally, often on the personal knowledge of customers’ credit standing, this is relationship banking at its very best.

Since the beginning of the pandemic community banks have been in the frontline of providing lifesaving financial services to small businesses. They helped fuel the success of the Paycheck Protection Program, administering around 60%1 of total first wave loans. With no additional resources, and while adjusting to having staff working from home, this was no small feat; they had to administer more loans in four weeks than in the previous 12 months.

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